Develops a digital learning platform for corporate training

Wants to become an AI-frontrunner in their industry

120 employees

Private-equity backed, looking to reduce costs and increase profit

Delivered the usual hands-on "AI-Enabled Workforce Workshop" to give the team a common language to talk about AI, and empower the team to distinguish between hype and reality

Interviewed key team members throughout the company to understand the typical workflow for various roles, to understand the product, and its implementation

Identified 45 opportunities to leverage AI to save costs and increase productivity

Shared a step-by-step playbook for each of these opportunities including practice challenges

Developed a personalised 30-day roadmap for each individual employee

Developed a 3-month AI roadmap for each team

Developed a 1-year AI roadmap for the overall organisation

Produced a comprehensive 100+ handbook that became the foundations of their AI strategy

Creating an internal ChatGPT-style oracle that can answer product questions based on a knowledge base, assisting with product knowledge and FAQs during calls

Automatically prioritising and categorising at-risk accounts from the CRM based on client timeline notes and interactions

Implementing discrete meeting transcription, note-taking, and summarisation to accelerate follow-ups

Automatically browsing the web to identify significant updates from prospects then using those to enrich prospect CRM profiles

Automatically identifying cross-sell opportunities based on internet research and CRM notes

Maintaining the CRM's log of roles and responsibilities based on periodic online research

Implementing an AI system to prioritise leads by predicting a "score" based on a customisable criteria

Pulling prospect timeline from the CRM and preparing meeting notes in advance of upcoming sales meetings, based on upcoming booked calls, decreasing time spent preparing for meetings

Implemented a system to automatically turn prompts into draft SCORM files, ready to be deployed to any LMS, drastically cutting down development time

Implemented a custom GPT that allowed the team to specify and apply a certain tone of voice and branding guidelines to any input text content, ensuring consistency and quality assurance reducing client delivery time and increasing fulfilment bandwidth

Provided a recipe to implement an AI system to turn natural language prompts into drafted content

Established a system to automatically research shifts in industry landscape and prepare these for review as ideas for content

Defined a process for automatically creating dozens of variations of ad creatives and copy

Implemented a custom GPT to draft outlines for podcasts and blogs, based on customisable instructions that can ensure a consistent tone and style, dramatically accelerating production time

Developed a custom GPT with the ability to write code to analyse marketing spreadsheet data, eliminating the need for hiring a technical marketing analyst

Produced training material on prompting for image generation, allowing the team to go beyond toy-looking images and generating scroll-stopping ad creatives

Produced training material and an onboarding guide on how to use GitHub Copilot to have AI write code for you, increasing speed of software development by an estimated 20%

Implemented software to automatically generate unit tests for code

Implemented a TTYD (talk to your data) system allowing (especially newly onboarded) engineers to faster onboard to the codebase by asking questions about it, and having the system tour them around

Provided a recipe and boilerplate code for how to implement a prompt input box for the user to control the web app by simply asking for what they want, rather than having them overcome the learning curve of how to navigate the user interface